Important Notice to Customers

Dear Customer,

Your billing address has been changed to FirstLight.

As you may have heard, KINBER assets and some of its customer accounts were recently acquired by Firstlight, a leading provider of Internet, data center, cloud, unified communications, and managed services. As of July 2022, your billing and other information transitioned to the Firstlight brand. Billing and correspondence will include Firstlight’s name and logo, as well as a new remittance address.

The new address is:
Firstlight Fiber
P.O. Box 1301
Williston, VT 05495-1301

In addition, existing PennREN Advantage customers will notice that we are changing the service’s name to “Advantage.” You will see this change on your upcoming billing statement. No other changes to the existing service were made.

For questions about billing, contact customerservice@firstlight.net or call 1-888-832-4976. To learn about Firstlight’s complete portfolio of services, please reach out to a member of our sales team by emailing Information@firstight.net or call 800-461-4863.