PennREN NOC

PennREN Network Operations Center (NOC)

For those of you on KINBER’s PennREN network, this is your gateway to monitoring operations, opening a ticket, accessing diagnostics, and referring to key documentation. The PennREN NOC is your first point of contact for all services provided over PennREN, which is monitored 24 hours a day, 7 days a week, 365 days a year.

Contact the PennREN Network Operations Center by phone (preferred) at the dedicated PennREN NOC phone number of 317-274-3213. Telephone contact is the preferred and most immediate means of reporting any type of network problem, question, or emergency. Calls are immediately logged as an incident in the trouble ticket system with event history, contact information, resolution details, and follow up procedures. You can also contact the PennREN NOC via email at noc@pennren.net or fill out the form at Report a Problem to PennREN NOC.

PennREN Incident Management Process

PennREN NOC Customer Impact Guidelines

PennREN NOC Network Impact> Guidelines

View Public Trouble Tickets

Learn more about how you can maximize the PennREN NOC by viewing this archived webinar.

View Scheduled Maintenance Calendar
View Unscheduled Maintenance Calendar

Not yet connected to PennREN Network? Interested in accessing PennREN services? Contact info@kinber.org for more information or call 717. 963.7490 to speak with a KINBER network sales support specialist.